top of page

Shipping & Returns

Package Delivery

SHIPPING POLICY

SHIPPING & DELIVERY POLICY

 

We provide delivery to any international address.

 

ORDER STATUS & TRACKING

 

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 5-10 working days upon confirmation of payment, from our warehouse.

​

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners . 

 

TAXES, DUTIES & TARIFFS

 

For all international orders, the customer will need to pay for all import taxes, duties, and tariffs (if any) as per your country’s governing laws to clear customs.​

Return & Cancellation POLICY

Return and Refund Policy

​

Thank you for shopping at SAKE Designs.

​

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

​

​

Your Order Cancellation Rights

​

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

​

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

​

We will refund You no later than 14 days from the day on which We receive the returned Goods.

We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

​

Conditions for Returns

​

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

  • The Goods are not used and in their original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

​

 

Returning Goods

 

Please contact us before sending the items back

​

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Sake Designs
Kronos Express
Larnaca
Cyprus

 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

​

 

Contact Us

​

If you have any questions about our Returns and Refunds Policy, please contact us:

​

Happy 3D printing shopping! 

bottom of page